TERMS AND CONDITIONS
This agreement incorporates the terms and conditions for us to provide services to the Customers of this website and any person(s) availing services from us through this website shall be deemed to have read, understood and expressly accepted these terms and conditions, which shall govern the desired transaction or provision of such services by us for all purposes. All rights and liabilities of the Customers and/or us with respect to any services to be provided by us shall be restricted to the scope of this agreement. We reserves the right, in its sole discretion, to terminate the access to any or all our websites and the related services or any portion thereof at any time, without notice.
Acceptance of Agreement
You agree to the terms and conditions outlined in this Terms of Use Agreement with respect to our site. This Agreement constitutes the entire and only agreement between us and you with respect to the Site and supersedes all prior or contemporaneous agreements, representations and understandings with respect to the Site, the content or services provided by or through the Site, and the subject matter of this Agreement. This Agreement may be amended at any time by us from time to time without specific notice to you. The latest Agreement will be posted on the Site, and you must review this Agreement prior to using the Site.
The following terms and conditions apply to all Travel organized by Worldwide Promotional Services LLC For this purpose, the term “Travel” shall include any combination including all hotels, resorts, accommodations, excursions, tours, transfers etc, that have been organized on your behalf by Worldwide Promotional Services LLC.
If your booking includes accommodations and/or other services, provided by someone other than Worldwide Promotional Services LLC, then your contract shall be subject to the conditions set forth by that company. These conditions do not affect your statutory rights.
- Booking
- Rates
- Accepting Monetary Transactions
- Receipt of Payments
- Updating your Booking
- Booking Cancellation
When you make a booking with us you undertake that you have the authority to accept and do accept these booking conditions on behalf of yourself and your party. A contract will exist upon our accepting any money from you towards the booking or upon the issue of our confirmation or itinerary, whichever is the earlier. These conditions in conjunction with the information set out in our published information from the entire agreement between yourself and Tridisney Travel and Tours.
All rates are fixed at the time of the booking and generally will not be subject to any surcharges. The only exception will be an increase in our costs arising as the result of any government action including but not limited to, new or increased taxes such as VAT (Value Added Tax).
We reserve the right to change our prices on the website at any time before you complete a paid booking, including any special rates that we may offer from time to time, which may not be the same as those published on this website.
Tridisney Travel and Tours accepts payment using PayPal for secure checkout.
Upon receipt of payment, you will receive Confirmation of Payment Received and detailed Itinerary Information.
If you wish to change your booking in anyway after we have received your payment, and if we can accept the change, we reserve the right to charge 20 dollars per booking, per amendment provided that your instructions are provided in writing, and are received and acknowledged by us at least thirty (30) days prior to your scheduled departure. Thereafter, except as provided by applicable law, cancellation charges as specified in Condition 7 below, shall apply.
You or any member of your party may cancel all or part of your travel at any time, proved that the cancellation is made in writing to us by the person who made the original booking. You will receive a refund of the amount paid (excluding any amendment charge) less the cancellation fees specified below.
- Cancellation within 46 calendar days or more of your travel date – 50% refund to client.
- Cancellation Within 31 – 45 calendar days of your travel date – 25% refund to client.
- Cancellation within 15 -30 calendar days of your travel date – 15% refund to client.
- Cancellation less than 15 calendar days of your travel date – no refund to client.
Cancellation charge per booking is based on each individual hotel; each hotel offers different policies on cancellations. Please ask your agent for a copy of the cancellation policy for your hotel, airline or package prior to placing your booking.
If we amend you’re Booking
It is unlikely that we will have to amend your bookings. However, occasionally changes may become necessary which we reserve the right to make at any time. Most of these changes are minor and we will advise you at the earliest possible date.
Confirmed dates will be as shown on your booking. Should a material change become necessary, we will inform you as soon as reasonably possible by email, or text message. You may decide whether or not to accept the change, however you must accept or reject the proposed change in writing via email within 72 hours of notification, otherwise we will assume that you have accepted the proposed change.
Important Notice: We are not responsible for changes which arise as a result of events outside of our control, such as technical or maintenance problems with transportation, changes imposed by our partners, war or threat of war, civil strife, industrial disputes, natural disasters, bad weather or terrorist activity.
If we cancel you’re Booking
We reserve the right in any circumstance to cancel your booking. However, in no case will we cancel your booking less than 30 days prior to trip, unless it is for reasons outside of our control or for non-receipt of payment by you. If we do cancel you’re booking (other than for late or non-payment) we will offer you a full refund of all monies paid in respect of the booking.
Our Liability
Our obligations and those of our suppliers providing any service or facility involved in any part of your travel are to take reasonable skill and care to arrange for the provision of such services and facilities and, where we or our supplier is actually providing the service or facility, to provide them with reasonable skill and care. Compliance with any applicable regulatory requirements (such as, for example, those of the Civil Aviation Authority) will be proper performance of our, and our suppliers’, obligations. You must show that reasonable skill and care has not been used, if you wish to make any claim against us.
Conditions of Accommodations
When you book accommodations (whether provided or not) its availability or provision is subject to the ‘house rules’ of the hotel or other accommodation providing or undertaking to provide such accommodations.
Termination of your booking
We reserve the right in our absolute discretion to terminate your travel without notice should your behavior be such that it is likely in our opinion, to cause distress, damage, annoyance or danger to any other person. In such circumstances, no refund or compensation will be due to you.
Unused Services
No refund will be due to you in respect to the non-utilization of any part of the travel arrangements made for you, by Worldwide Promotional Services LLC.
Complaints
We ensure that your travel arrangements go according to plan. However, if you have a complaint arising out of what we have agreed to provide for you, please let us know at the earliest possible opportunity. We can be reached 24 hr / 7 days by calling our main office at (813) 566-1552. If a problem arises during your trip, please contact us immediately, so we can help you.
If your complaint cannot be resolved locally, you should advise us within 30 days of the incident, in writing, by giving your Worldwide Promotional Services LLC confirmation number, a detailed description of your complaint and other relevant information. Please Contact Us Here:
James Wilcox
Director of Customer Relations
14514 N Florida Ave
Tampa, FL 33613, USA